Received this from friend. Hmm… After reading, this might happen when we travel. Luckily, I did not face this kind of issue during my last few trips.
You arrive at your hotel and check in at the front desk. When checking in, you give the front desk your credit card (for all the charges for your room). You get to your room and settle in. Someone calls the front desk and asked for (example) Room 620 (which happens to be your room).
Your phone rings in your room. You answer and the person on the other end says the following, ‘This is the front desk. When checking in, we came across a problem with your charge card information. Please re-read me your credit card number and verify your address. Not thinking anything you might give this person your information, since the call seems to come from the front desk. But actually, it is a scam of someone calling from outside the hotel/front desk. They ask for a random room number. Then, ask you for credit card information and address information. Sounding so professional that you do think you are talking to the front desk.
If you ever encounter this problem on your vacation, tell the caller that you will be down at the front desk to clear up any problems. Then, go to the front desk and ask if there was a problem. If there was none, inform the manager of the hotel that someone called to scam you of your credit card information acting like a front desk employee.
My friend did face credit card issue when checking in at hotel. But the front desk called her to settle at the counter. Not by phone. So do be careful when travel.
Tags: Credit Card, front desk, Hotel, phone, scam, Travel, traveler
yeap. never give information via the phone.
Thanks for the information.
We need to take extra cautious about stranger asking Credit Card info…..
Common sense will tell you that its a scam. Even if bank calls you to verify such things , I would usually say ‘ You guys have the information why on earth would you want my personal information. If you guys really want it , I’ll be coming to your HQ or branch to clarify things up’. Not to mention that I got a call from a 016 number aka pretending to be a maybank staff
Next time I should just rick roll them !