How to upgrade Windows Mobile ROM on HTC HD2? (Video)

ROM Upgrade for HTC HD2… It will be a little bit scary if you are upgrading Windows Mobile ROM for the first time. Fear no more. Here is a video guide to help you in step by step. This is the official ROM upgrade guide. It needs a PC and USB cable that connect to your phone.


  • Windows Mobile Device Center installed on Windows Vista / Windows 7 or
  • ActiveSync installed on Windows XP
  • New HTC HD2 ROM
  • Phone battery is at least 50%

Do a backup with PIM Backup v2.8 before upgrading your Windows Mobile ROM. Note – all your data will be deleted when install new ROM. Download HTC HD2 v3.14 ROM or latest and get ready to start…

Step by Step Guide

  1. Connect USB cable from PC to phone.
  2. Select ‘ActiveSync’ and click ‘Done’.
  3. Execute HTC HD2 RUU.
  4. Click ‘Yes’ if User Access Control prompt up.
  5. Follow HTC HD2 RUU onscreen instructions to install.
  6. Bootloader will be loaded with USB status during starting of installation.
  7. Installation process will take around 4 minutes from 0% to 100%.
  8. Phone will reboot after finish installation.
  9. First time use preparation process will take around 4 minutes too.
  10. Then follow phone onscreen instructions to setup.
  11. Disconnect USB cable from phone.
  12. That’s all.

Enjoy new HTC HD2 Windows Mobile ROM…

  • will

    I have windows xp with active sync 4.5. What is the procedure for the upgrade? I’m not receiving the prompts I see in the video

  • will

    How do I execute the ruu with windows xp and active sync 4.5?

    • The process is the same as Windows Vista / 7 with Windows Mobile Device Center. Do you able to sync contact, calendar when connect to Windows XP with ActiveSync?

  • thanks already shering about How to upgrade Windows Mobile ROM on HTC HD2

    • You are welcome. 🙂

  • Simon

    I just followed every instruction u gave, but after i accept to update the ROM, it loads for a minute and says “INVALID VENDER ID” and “This update utility cannot be used for your PDA phone. Please check your Update Utility”.
    I had to direct download v3.14 ROM from xda-developers because i couldn’t get from the htc website with my serial no. I really want the ROM upgrade… so pls help me out, if u know another way to do this. Thanks

    • Officially, upgrade ROM is based on your phone SN. This is the safest way. By the way, why do you want to upgrade ROM, plan to use Android?

      • Simon

        yes I want to use android. could u let me know how I can go about that. by d way, happy new year!

          • Simon

            yes the ROM v3.14 i downloaded from xda-developers doesn’t upgrade on my fone… it says “invalid vender id”

            • Try HSPL method then…

              • Simon

                thanks man… I just used the HSPL method to install NAND Android and it worked. u are the best! Really appreciate.
                But i lost all my contacts… any help on that?

                • Sorry, NAND Android deleted everything on Windows Mobile.

                • Simon

                  Jayce… I did a backup with PimBackup, but i can’t access a file explorer on my new NAND android interface… i feel so stupid just looking for a way to access my sd card on the htc hd2. If u can show me how to access it, i’ll be able to restore the backup that i did. thanks

          • Hello, please i want to make sure that i have the right pereq before i continue…. i have a US version tmobile hd2 and my SPL is 2.10.0000 8g xe
            radio is… my Rom is 2.13.531.1…. please do i need to install or upgrade my rom? do i need to install hspl3? what do i do with bootloader? how is the battery life of nand? pls help me.

            • What do you want to install?

      • punjab

        hi jayce ,,,i have htc hd2 with sn sh07fpf00137 with rom 1.72.841.0 (82124) WWE

        i had download ruu 3.14 WWE from the link u posted in this page ,but not able to upgrade it an error comes ”invalid vendor id ” plz help to upgrade my rom to 3.14

        dying to use andriod 2.2 on htc hd2

      • punjab

        hi jayce,
        I can use andriod on my phone perfectly but i m unable to install cab file while using window operating system on my htc hd2. could u plz let me know why is that?

        • What application cab is that?

          • punjab

            every application for window mobile ,,,,i cant install any of them like light me on application

            • Wait a minute… Do you mean that you want to install cab on Android? Or Windows Mobile?

              • punjab

                on window mobile , and application which were installed on window before the installation of andriod are not working on window now..

                • Hmm… That should not be happening. HSPL3, custom radio and Android do not touch anything on Windows Mobile.

                  • punjab

                    hey hayce,
                    i have iphone 4. I tried to jailbreak it but after that it still stuck in recovery mode and i am unable to restore it when i try to restore it by using itunes. itunes shows error 3259 . i manually download the ios 4.2 but i don’t know how to update it. You have any idea how can i restore it ….

                    • Use TinyUmbrella to kick it out from recovery mode. Don’t upgrade to iOS 4.2.1 because can’t jailbreak yet.

                    • Punjab

                      hi jayce,
                      I want to install cydia in my iphone 4. cause i just read on the internet there is some software that i can install after install cydia like lockdown and bluetooth file transfer to other phones. Last time i tried to install cydia but it was stuck in recovery mode so can you plz help me to install cydia on iphone 4 . waitng for ur reply
                      Thanks i just kick out my iphone from recovery mode by using tinyumbreela.
                      Thank you very much.

      • Punjab

        hi jayce,
        I want to install cydia in my iphone 4. cause i just read on the internet there is some software that i can install after install cydia like lockdown and bluetooth file transfer to other phones. Last time i tried to install cydia but it was stuck in recovery mode so can you plz help me to install cydia on iphone 4 . waitng for ur reply
        Thanks i just kick out my iphone from recovery mode by using tinyumbreela.
        Thank you very much

        • Jailbreak it with Limera1n or Greenp0ison to install Cydia.

      • mal

        hi jayce
        i have just brought a hct hd 2 from telstra australia ,,and i m using it with vodafone in india but it creating problems in recieving e mails ,,m fed up ,,,can i flash it with a non telstra rom. or something like that ,,,,,plz reply ,,thanx

        • Custom ROM should be okay. It works for me.

  • will

    I have flashed hspl3 on my htc hd2. on the bootloader screen it says 2.08. hspl and Cotulla Hspl. When I power on my device I have the correct radio and the 3.14 Rom. Is this everything I need to get android? If so which file do I download for Android, because when I click the link for 2.2 froyo it gives me multiple downloads…plz help

    • Yes, your phone is ready to load Android. Multiple downloads? Same file?

  • will

    no its not the same file. the link that you provide for 2.2 froyo…when I click the link there are like 3 or 4 options i can download. which is the correct one?

    • Which post do you mean? Link please.

  • will

    sorry, think I’m confusing you. can you provide me with a link to download the 2.2 froyo

  • will

    ok so i don’t have to download Android 2.2 froyo first correct?

    • Hmm… Not to confuse me anymore. Please ask Android question on that particular post, can? 😉

  • Amy

    ugh it won’t install the rom at all. the htc black screen appears on the fone but nothing is being uploaded & after a while an error pops up. help please?

    • What is the error message?

      • Amy

        i followed everything. to restart the fone & the computer. it says “errorp262: update error the rom update utility has encountered communication errors during the update process. The program will guide you step-by-step to recover from the errors so you can continue with the update.”

        • Are you using the correct official HTC HD2 ROM for your country? If yes, please consult HTC Support. 😉

          • Amy

            yes, yes i am lol the World Wide one listed in the xda-developers website link there but idk this is quiet difficult >,<

  • AD

    Dear Jayceooi:
    Thanks you helped me last time for installing HSPL 3. Now I am installing Radio Rom Version 3.14. I do everything as shown in video. But after following the installer instructions. When it starts updating ROM It gives following error on my Host PC:
    Error [266]: Update Error
    “The Update Utility cannot get response from your PDA Phone. Please check that your USB cradle/Cable is connected properly between the PC and your PDA Phone. And also check your PDA Phone.”
    I completly checked the USB Connection. There is no problem with the usb connection.

    Please Help me for this what should i do?

    Shall be thankfull to you.

    • What is your phone screen state during this error? At ‘Red, Green, Blue and White’ screen Bootloader? Or at Windows Mobile?

      • AD

        During this error my mobile shows “Red, Green, Blue and White” Screen Bootloader.

        • Did the ‘serial’ change to ‘USB’ when you plug in USB cable?

          • AD

            Sorry Jayceooi I could’nt reply you. I solved the problem now i am using Android Froyo on my HTC HD2. I am greatful to you for your help. Android Froyo is running very good on my device But the battery timing has reduces so much. Before using Android the battery timing was so good but now it has reduced nearly 50%. Is there any solution for this problem.

  • JAY

    Hey Jayce, my hd2 cant launch htc sense after i change the rom . Can you plz tell me y and how can i solve it? Thanks.

    • What ROM did you change to?

  • JAY

    Hi jayce, i got it ady…i have swithed it to android ,but how can i restore my contacts and msg ?

    • That’s depend on your Android ROM. HTC Sense build can sync with HTC Sync. Other builds will sync with Google account once you sign in.

  • sridhar

    hey jayce..!! i updated hd2 ROM to 3.14 but i found that internet is slow whn compared to before..and my phone is (o2) but i just updated it 3.14 software thru link u sent me.. do i upgrade it with ROM specially for O2 or itz okie with this???? because i found a separte ROM for O2 is there any difrnce btwn both??

    • You should install O2 ROM if have.

  • sridhar

    ANd im facing problems with internet even ,i used to use internet well b4..the same setngs i gav to dis but its nt getng connected…i tryd alot to connectd bt its damn slow.

  • Rami

    Im trying to go back to Win 6.5. I had Utimate droid on my HTC HD2. I held the volume button down while I powerd the phone. I was then able to go to the R-G-B-W screen:
    PB81120 SS-B3
    SPL-2.08.HSPL 8G XE
    CotullaHSPL 0x40

    It reads Serial at bottom of screen. After connecting the usb it read USB and I then connected to PC and ran the ROMUU and it went through the update process….HTC logo came up and it updated using 3.14.531.1. It then finished and it froze on the white and pink screen “stick together”. I dont know what happened and what to do next? I want to go back to WIN6.5. How do I do it? Please help! It still reads SPL-2.08.HSPL. Do I need to remove the HSPL so I can reinstall WIN6.5?

    • You should be okay to install Windows Mobile without removing HSPL.

  • Rami

    How do I remove HSPL3 ~ SPL-2.08.HSPL and go back to my original settings to reinstall WIN6.5? How do I check to see if I have HSPL3?

  • Rami

    How can I put the file leoimg.nbh on the sd card if cant access through Windows Mobile Device Center / ActiveSync. ActiveSync doesnt see the phone after its connected. Can I put the leoimg file manually on the sd card? How do you make sure its rooted to the sd card?

  • Rami

    Should I format the sd card before i put the leoimg file on the sd card? FAT32?

  • Rami

    I tried the sd card method. I held the volume low button and powered on…..I go the R-G-B-W screen. It says…..RUUNBH in top righ corner. I also get PB81120 SS-B3
    SPL-2.08.HSPL 8G XE
    CotullaHSPL 0x40
    It also says UPgrade ROM code error. Please try again.

    It says Serial on the white bar at bottom. What can i do?

    • Are you using the correct Windows Mobile for your phone country?

  • Rami

    Yeah! I dowload it from Tmobile website. Do you think if I install Windows 7 ROM then I can access ActiveSync on my computer and then reinstall Win6.5 by using the leoimg.nbh method? Ill try and let you know if it works. SHould I use MAGLDR 1.12 or 1.13? Ill try MAGLDR 1.13.

    • Windows Phone 7 does not use ActiveSync anymore.

  • Hi i am from South Africa will win 7 work on my hd2 ? have tried to load it and it keeps coming up with a error message , as i want to run Android on my phone please help

    • Yes, Windows 7 is working fine with HD2. May I know what is the error message?

      • Thank for the quick reply the following is the error i receive when trying to load the windows 7 update to hd2 :

        An error has occurred
        Read below for more information

        Error Description: USB init failed
        Info: .\RSPL\RSPL.cpp (1198)

  • ZAIN

    Hey, i am not an expert,SORRY, but can you give me WIN XP links of:
    1: ACTIVE SYNC 4.5
    2: Windows Mobile Device Center
    3: RUU 3.14

    i am having win xp only and want to run them on XP.

  • zainzzainzain

    “INVALID VENDER ID” and “This update utility cannot be used for your PDA phone. Please check your Update Utility”. this is the error i get after doing each step. it starts updating the rom but after 20 sec i get this error. i want to run android 2.3 on my hd2. what should i do? plz help.

    • You are using the wrong Windows Mobile ROM for your phone. Please download at the correct HTC website for your country. Or telco website like T-Mobile.

  • zain

    i downloaded the wwe 3.14 version. so u mean that i shud download from, i am having hd2 leo? what will happen if i install android 2.3 on it with out updating?

    • Yes, download from for your country.
      Worst case, Android 2.3 can’t boot.

  • sjg7192

    I have recently installed a new rom, it installed successfully but when the phone is on it stays on for one minute then it shuts off by its self. when i turn it back on stays on the T-mobile stick together screen. Also When I take the battery out for like 10 minutes the phone boots up to windows but turns off after 1-2 minutes. Please help, I have tired Reinstalling the rom again but that does not help

    • May I know what ROM did you install?

  • jhon

    hello..when i install ruu leo in my htc scren turn to black and write ( your os rom isn’t customized for your hardware…please reflash the proper rom code..) pls help me…:-(

    • Please download the correct ROM from your country.

  • emmanuel

    i want to upgrade my htc hd2 rom version i need the upgraded version can u pls send me the software.

    • Please get it from HTC website. Ask HTC Support if you don’t know.

  • emmanuel

    pls send me the RUU software to upgrade my htc

  • Ehsan

    dear jayce
    I have a problem like the AD
    during update I got error 266 and device stoped at red green blue
    what shoul I do?
    please help……….

    • Does the questions I asked AD help you?

      • Ehsan

        thanks,I solved the problem by installing from SD-card.

  • Tanishq

    hey jayce, when i try to open RUU Leo, after ticking the two boxes, it shows ERROR[260] because it says it cant connect through the USB cable.. plzz help! 🙁

    • Try again. If still cannot, you might want to consult HTC Support.

  • fabio

    Hi Jayce
    during update I got error 266 and device stoped at red green blue.
    What was the solution used by AD?

    • Just ask AD on using reply on his comment.

      • fabio

        Tks jayce,
        the 266 error occurred in W7, now I used XP and worked like a charm…

  • Manoj

    i was upgrading the rom. It went to 1% on my hd2 then an error apeared. Now when i switch on my phone it is stuck on windows image… Is it bricked? What can i do to restore it? Please help help…

      • Manoj

        thnx a lot, problem is solved (i downloaded the rom for wwe when i should have for sea) and rom is upgraded now.
        but i have another problem if u can solve it. I want to install android on my htc hd2 but can’t download it from the link you have on other posts, it seems the files are removed from the site when i click on them.
        can u give me a link to download Android 2.3.5 nexus gingerbread. thanks.

  • sniper

    hey i m using htc hd2 windows 5.2 and i want it to b in android and it is t-mobile vrsion rom=1.66
    spl=3.03 so can any 1 help me for it

  • brody

    after the rom updated and my phone restarted it says “htc” and thats as far as it gets wont do anything else, dont even get the red writing at the bottom left corner
    what do i do?

    • brody

      i have Performed a factory reset using phone buttons and still the same

      • Hi brody, are you using the correct region ROM for you HTC HD2?