Jayce Ooi’s Paradise

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Yeah… My Microsoft Explorer Mini Mouse Explorer Mouse arrived finally. I sent my faulty Microsoft Wireless Notebook Laser Mouse 7000 back and got a replacement mouse from Microsoft. This is the second replacement mouse. Microsoft Malaysia replaced new Microsoft Wireless Notebook Laser Mouse 7000 to me last time. Microsoft Malaysia did not have Microsoft Wireless Notebook Laser Mouse 7000 in stock this time, therefore I got Microsoft Explorer Mini Mouse as replacement.

microsoft_explorer_mouse
Microsoft Explorer Mouse with BlueTrack Technology

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Microsoft Wireless Notebook Laser Mouse 7000 only have 1.5+ Months Battery Life. Yup. This is correct. The battery can last for 1.5+ months on this Microsoft Wireless Notebook Laser Mouse 7000 that I have. I started using Microsoft Wireless Notebook Laser Mouse 7000 on July. I changed 3 batteries already. And I am using the 4th battery right now. Come on. The specification from Microsoft mentions that it can last for 6+ months. Quote from Microsoft ~ “6+ Months Battery Life = Work with less interruption with longer battery life.” I wonder how many hour usage per day does Microsoft set for this specification. For your information, I use this mouse for around 10 hours daily.

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Oh no, red alert!!!

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Do you know how is the Microsoft Customer Service and Support like? I had some of the experience dealing with Microsoft MSDN staff while I had problem log in to my MSDN account. I have to chance to deal with Microsoft Hardware Customer Service and Support Team now. How is their service? In short – Fast, Profession but…

Read the below survey to know more.
(It is a long one)
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My Microsoft Wireless Notebook Laser Mouse 7000 does not perform well. This is how it moves – irregular. It does not move correctly when I move the mouse up/down or to the left/right side.


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