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WD Digital Life Store at 1st Avenue Mall, Penang

Western Digital officially opened WD Digital Life Store in Penang, Malaysia today. The first WD Digital Life Store is located at Lot 02-18, Level 2, 1st Avenue Mall, Penang. It will offer consumers a fully interactive shopping experience featuring WD’s full range of external storage devices and internal hard disk drives. Check out the video to find out more…

How to diagnostic faulty hard drive?

It is time to diagnostic hard drive if you discover these hard drive failure symptoms. Some of the hard drive issue might be caused by software, therefore a hard drive diagnostic tool software is needed to determine the condition of the disk drive. Most of the hard drive companies like Seagate, Western Digital (WD) and SAMSUNG need you to check your hard drive condition with their own hard drive diagnostic tool before sending faulty hard drive for replacement (if still under warranty).

Seagate ~ SeaTools for Windows

How to return defective hard drive for replacement?

After you diagnostic faulty hard drive and discovered it was defective. Then it is time to return it back for replacement if still under warranty. Most of the hard drives come with 3 years limited warranty, but certain computer retail shop only covers for the 1st year. Therefore, you need to send it back on your own. How to return defective hard drive for replacement? Simple, just file a RMA request and process from there. Of course, you need to test it with hard drive diagnostic tool first. And make sure that it is really defective before sending it back…

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