Posted by Jayce Ooi as Hardware
Yeah… I received my defective Seagate hard drive replacement after 3 days I returned it through RMA. It was sent from Singapore. The hard drive was labeled as certified repaired drive. Hmm… A common question came to my mind ~ should I use Seagate certified repaired hard drive? Anyway, I benchmark it. And the result looks promising. Hopefully, it can perform for years.
Seagate certified repaired hard drive
After you diagnostic faulty hard drive and discovered it was defective. Then it is time to return it back for replacement if still under warranty. Most of the hard drives come with 3 years limited warranty, but certain computer retail shop only covers for the 1st year. Therefore, you need to send it back on your own. How to return defective hard drive for replacement? Simple, just file a RMA request and process from there. Of course, you need to test it with hard drive diagnostic tool first. And make sure that it is really defective before sending it back…
It is time to diagnostic hard drive if you discover these hard drive failure symptoms. Some of the hard drive issue might be caused by software, therefore a hard drive diagnostic tool software is needed to determine the condition of the disk drive. Most of the hard drive companies like Seagate, Western Digital (WD) and SAMSUNG need you to check your hard drive condition with their own hard drive diagnostic tool before sending faulty hard drive for replacement (if still under warranty).
Seagate ~ SeaTools for Windows
Always backup all your important files. Why? You will regret when your hard drive is going down… One of my hard drives failed me. And the operating system was resided on it. There are several symptoms of a hard drive failure. They are the warning sign to inform you to change a new hard drive. Well, I was getting failed to access files issue and very slow when reading them. And frequent Windows system freezes. No high-pitched whining or loud clicking sound yet. And failed to boot into Windows after few days when this symptoms occurred.
Posted by Jayce Ooi as Software
Hard disk drive diagnostic utility ~ a tool to check your hard drive for any manufactured defect. It is useful for home user to check their hard drive before sending to manufacturer for a new good replaced hard drive. Every hard drive manufacturer has their own diagnostic utility to check faulty hard drive. And here is the one for Samsung Hard Disk Drive ~ ES-Tool.
Samsung Hard Disk Drive Diagnostic Utility ~ ES-Tool