Help! How to find lost / stolen Galaxy S4?

Help! How to find lost / stolen Galaxy S4?

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First of all, I would like to say sorry if you had lost your precious Samsung Galaxy S4. Not to worry much, there is always way to recover it. Of course, if you have done the prerequisite ~ sign in your Galaxy S4 with Samsung Account. If you had signed in Samsung own applications like Samsung Apps, you are in luck now. Why? Basically, you registered Galaxy S4 as your device. You can locate it with Samsung Find My Mobile website (previously known as Samsung Dive). For those did not sign in Samsung account yet, it’s time for you to do so. You don’t know what might happen to your Galaxy S4 as well. It might be stolen or missing in action…


Find My Mobile @ Samsung Website

How to find lost / stolen Samsung Galaxy S4?

  1. Login into Samsung Find My Mobile website (link).
  2. Use Locate my mobile to find your Galaxy S4.
  3. Or use Start tracking to store its location (when moved).

Besides locating Galaxy S4, Find My Mobile can do other tasks like lock it and auto sends a notification message when the SIM card is changed. Rings for 1 minute at the highest volume regardless of the mobile’s sound and vibration settings. Forward calls and messages for the lost mobile to a specified mobile number. Retrieve call logs during the last week. Delete all the data including external memory and SIM cards. And finally, unlock the mobile screen remotely.

But here is one big catch – none of these features can work if no Internet connection on your Galaxy S4. So pray for it to be connected to Internet sooner…

  • josefa

    My samsung galaxy s 4 was stolen and i came to find out i had no warranty, now im phonelesa. What can i do

    • http://www.jayceooi.com Jayce Ooi

      Are you able to find it with Find My Mobile?

      • Ida

        I Couldn’t Find it Through Find My Mobile Because I Didnt Register And I Need That Phone And I Cant Reset It Because Of The Pictures on It And Its Somewhere Out There So I Need More Advice…HELLPPP!!!

        • http://www.jayceooi.com Jayce Ooi

          Hi Ida, please consult Samsung Support for further help.

  • Somerandomguy

    Do you if the device will receive a notification for being located? If yes how do you remove that?

    • http://www.jayceooi.com Jayce Ooi

      Yes. Just swipe the notification to remove.

  • Lisa

    I lost my s4 and I don’t know how to retrieve it I had it for two days so I never sighted my account in how does the LoJack security work?

    • http://www.jayceooi.com Jayce Ooi

      Please consult LoJack Support. I have no idea.

  • dee

    i signed up with the samsung hub app. dose this mean i have a samsung account as well?

    • http://www.jayceooi.com Jayce Ooi

      Yes, just try it to find out.

      • dee

        wow your quick !. i did try it and it works ill tell you how the search goes

  • dee

    it says this at the very bottom of the screen

    TIP: The Mobile Tracker feature must be activated on your mobile phone

    • http://www.jayceooi.com Jayce Ooi

      It should be enabled by default in Galaxy S4.

  • Madz

    Does my S4 need wifi or something to be located?

    • http://www.jayceooi.com Jayce Ooi

      Need Internet connection no matter Wi-Fi or 3G.

  • Nazri

    My s4 been stolen n I don’t have Samsung account. Is thr any way to find e phone??

    • http://www.jayceooi.com Jayce Ooi

      Sorry Nazri, I have no idea in this case. Try to consult Samsung Support.

  • Dee

    Hello i lost my galaxy s4 today at 6 pm and by 6:30 my cell had being turn off or who ever found it removed the chip…. It took me direct to voice mail every time i called I went to att and had a stop on the line….. If the s4 has no wi fi and no chip… Can i still trace it??? I need help asap

    • http://www.jayceooi.com Jayce Ooi

      Hi Dee, you can only trace when it is connected to Internet.

  • Dee

    What about att…. My carrier?? I want to find it before who ever find it unlock it and sale it or use it or somethin. What can i do

    • http://www.jayceooi.com Jayce Ooi

      Hi Dee, please consult AT&T Support.

  • Dee

    Will do

  • nye

    would this site still work if i already report to my network provider that my phone is lost..they already block my phone..is this site still work if the phone was already block

    • http://www.jayceooi.com Jayce Ooi

      nye, it should work as long as it is connected to Internet.

  • amen

    maybe,u can try this too…android device manager

    here is a link: https://www.google.com/android/devicemanager

  • nass

    Hi just wana no will it still tracif the number has changed as in the sim card???

    • http://www.jayceooi.com Jayce Ooi

      It will trace your phone (if not factory reset yet), not your SIM card.

  • Sherita

    My boyfriend lost his Samsung Galaxy S4 phone about a week ago…he never registered it with samsung nor did he sync his samsung account…could his phone still be located?

  • maine

    hi, my phone got stolen yesterday..i used my find my mobile through web but it is always offline and sometimes got online but we cant retrieve the location asap..would it be possible to locate my phone eventhough they changed the sim card and after changing,they will open the 3g or wifi?need help because i didn’t sync my pictures and i need them a lot :(

    thank you!

    • maine

      i also used android device manager but it says that location unavailable and last device used is december 1,2013 which means the day i lost my phone..would it be still possible to trace my phone through android device manager though the sim card was changed?

      • http://www.jayceooi.com Jayce Ooi

        Yes, it is still traceable even after SIM card was changed. But not possible if it was factory reset.

        • maine

          thank you for the fast response.. i already contacted the national telecommunications office to block the phone so that no one could use it..my concern also was the pictures on my phone..i thought i synced my dropbox but when i checked it earlier today, there were no files..is there other way to retrieve the pictures?

          • http://www.jayceooi.com Jayce Ooi

            Hard to do so unless Dropbox upload them when there is Internet connection.

  • Rohit

    Hello There, I want some help from you . I just recently lost my Samsung Galaxy S4. how can I find it through FIND MY MOBILE.

    • http://www.jayceooi.com Jayce Ooi

      Just follow the steps above.

      • Rohit

        I am from Nepal (Asia). Does this Link supports in Asia ?
        and problem is he/she have threw the Gsm sim card.
        through Samsung apps account can I locate it ?

        • http://www.jayceooi.com Jayce Ooi

          Yes. As long as your Samsung account still there, you can detect it. Unless he factory reset which delete everything.
          SIM card does not affect here.

  • oana

    My samsung galaxy s4 was stolen and t-mobile just blocked it. They cant trace it.